chain of thought

In short

Asking a model to show its steps before its answer. Better results on hard problems, and a visible place to find where it went wrong.

Chain of thought is the practice of having a model reason in the open: list the facts, work through the logic, then conclude. On problems with several steps it produces better answers than jumping to a conclusion, and it leaves a trail.

The trail is the useful part for a business. When an agent's decision is wrong, the reasoning shows which step went wrong, and that step points at the sentence in the instruction file that needs to change. Output is information, one level deeper.

Current models do much of this on their own. The habit still matters in how instructions are written: ask for the reasoning when the decision is consequential.

Example

What it looks like.

chain-of-thought.mdplain text
Instruction: before classifying a lead as qualified, list the three criteria and say which are met. The list is kept with the classification so a person can check it in five seconds.

See this in your own company.